Video Consultation

Telepsychiatry that feels like a real visit

Receive professional psychiatric care through a secure online video consultation from the privacy of your preferred location.

How it works

Your online consultation journey

Book, prepare and attend your consultation through a secure and organised patient-care process.

Step 1

Book video consultation

Choose an available consultation date and time online.

Step 2

Sign consent form

Review and accept the digital teleconsultation consent.

Step 3

Complete secure payment

Pay the consultation fee through the available payment method.

Step 4

Join the meeting

Open the secure consultation link from your patient portal.

Step 5

Follow-up and prescription

Receive your electronic prescription and treatment guidance.

Your privacy is protected

Video consultations are conducted through secure communication technology. Sessions are not recorded without the explicit consent of everyone involved.

Private consultation
Secure portal access
Digital consent

Prepare for your online consultation

Use a quiet, private and well-lit location with a stable internet connection. Keep your medicines, previous prescriptions and recent medical reports nearby.

  • Use a private and quiet room.
  • Check your camera and microphone.
  • Use a stable internet connection.
  • Join approximately five minutes early.
  • Keep reports and medicines available.

Ready to speak with the doctor?

Select Video Consultation during booking and complete the required steps through your patient portal.