Step 1
Booking
Choose Video Consultation and an available date and time online.
Video Consultation
Telepsychiatry that feels like a real visit
Receive professional psychiatric care through a secure online video consultation from the privacy of your preferred location.
How it works
Your online consultation journey
Book, prepare and attend your consultation through a secure and organised patient-care process.
Step 2
Clinical information
Share the reason for your consultation and upload previous prescriptions or reports if you have them.
Step 3
Consent and payment
Review and accept the digital teleconsultation consent, then pay the consultation fee.
Step 4
Video consultation
Open the secure consultation link from your patient portal at the booked time.
Step 5
Assessment
The psychiatrist assesses your concerns in the same structured way as a clinic visit.
Step 6
Treatment plan where appropriate
Recommendations are explained. Some situations need an in-person visit or local services instead.
Step 7
Follow-up
Further video or clinic reviews are arranged to monitor progress.
Your privacy is protected
Video consultations are conducted through secure communication technology. Sessions are not recorded without the explicit consent of everyone involved.
Private consultation
Secure portal access
Digital consent
Prepare for your online consultation
Use a quiet, private and well-lit location with a stable internet connection. Keep your medicines, previous prescriptions and recent medical reports nearby.
- Use a private and quiet room.
- Check your camera and microphone.
- Use a stable internet connection.
- Join approximately five minutes early.
- Keep reports and medicines available.
International patients
- Check the appointment time in your own time zone when booking; consultations are scheduled in Pakistan time.
- Prescriptions issued in Pakistan may not be valid where you live. You may need a local doctor to prescribe or dispense medicines.
- Keep the details of a local doctor and local emergency services available, as ongoing or urgent care may need to be provided where you are.
See how video consultations fit into care on the Recovery Pathways page.
Ready to speak with the doctor?
Select Video Consultation during booking and complete the required steps through your patient portal.